Travel Counsultant (Japanese Speaking Market) - Công ty TNHH TM DV Đường Mòn Đông Dương

Tên đơn vị: Công ty TNHH TM DV Đường Mòn Đông Dương

Địa chỉ: 2/27 Quách Văn Tuấn, Phường 12, Quận Tân Bình, Tp.HCM

Điện thoại: 0913 165874

Website: www.trailsofindochina.com

Mô tả công việc:

• Gather information to fully understand agent requests and present options to meet their needs.
• Identify and take action to up-sell and promote all TOI destinations, Tailored Experiences and partner products.
• Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
• Liaison with Product and Reservations departments to ensure feasibility of options.
• Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.
• Negotiate fees and changes with agents (where necessary) to gain agreement.
• Send final confirmation and any travel documents or vouchers to agents.
• Report any errors regarding information onTourplan to Supervisor.
• Co-ordinate with Product Department to update content and tariffs.
• Send individual booking invoices to agents or direct clients when bookings are confirmed.
• Work with operations or reservations to help solve problems for clients on the ground when required.
• Maintain relationships with retail travel agents by ensuring personal service is optimized.
• Attend regular training courses to keep up to date with both product and procedure.
• Keep others informed by sharing information.
• Inform product department of any product feedback.

Yêu cầu ứng viên:

• Have good knowledge about Japan destination and all cities in Japan.
• Knowledge of tourism, geography, foreign cultures.
• Fluent in spoken and readen Japanese.
• Thorough understanding of MS Office (Excel, Word, PowerPoint etc.).
• Flexibility to work overtime.

Hồ sơ gồm:

• CV
• Cover letter

Nộp hồ sơ:

• Hạn chót nhận hồ sơ: 30/09/2024
• Phương thức nộp: qua email hr@trailofindochina.com

Thông tin liên hệ:

• Họ tên: Đào Thị Thu Hằng
• Di động: 0913 165 874
• Email: hr@trailofindochina.com